The IBO Member Guidelines are an evolving process. As situations arise where clarification needs to be defined this is the document that will outline what guidelines to follow. It is important to know that not every situation can be accounted for before it may happen. Be aware the guidelines will be changed in order to deal with new and changing situations.
IBO e-mails invoices to the members before their annual renewal date. Members who are 45 days late in paying annual dues will be suspending from IBO and not allowed to be a member of any IBO team for 2 years.
Leadership & Members Responsibility
– IBO members are responsible for paying their annual dues on time.
– Keep contact info up to date. If a member has a new e-mail address it is the members responsibility to inform IBO.NOTE: Saying you did not receive an invoice reminder is not OK for not paying dues.
– Members will be told they can not come to further meetings until their dues are paid. This means the leadership needs to ensure non-paying members are asked to leave an IBO meeting or event.
– Any team that is allowing non-paying members to attend meetings is subject to suspension and all members will be notified that the team will be suspended from IBO if they continue to allow a non-paying member to attend.
IBO does barter with members for annuals membership. There are requirements that do apply. Not all industries are eligible to barter. Potential members need to also understand they are only able to barter the annual dues. The quarterly maintenance can not be bartered. This is a hard cost to the IBO team and is not subject to barter.
Review the following to see if you qualify to barter with IBO for annual dues.
It must be legal for the industry to barter. Any industry where there is a law that prohibits bartering it will be impossible for IBO to barter.
IBO has exclusions to who is able to barter their annual dues. The following industries are not eligible for IBO’s barter program.
Accounting, Banking, Financial, Insurance, Lawyers, Mortgages, Real Estate Broker
The person who is looking to barter must be bartering for their seat. They can not barter for other members seats.
Currently IBO has relationships with NCE. IBO is not looking to build relationships with other barter companies at this time so any individual that would like to barter would need to belong to NCE in order to barter with IBO.
The maintenance covers breakfast and incidentals.
As for what people order it should be in line with the quarterly maintenance.
- Some diners have items that are costly and they should be avoided.
- Members should only order one breakfast.
- Members should not be ordering sides to the breakfast causing an unreasonable cost.
- Members have ordered something to go as they are not eating breakfast. This is ok so long as it is in line with the cost of breakfast.
Incidentals: Excess maintenance money is used by the team for things outside the breakfast as well. Some examples but not limited to are listed below.
- Covering Breakfast for guests
- A gift for a member who has gone through a life situation: Examples a birth, a passing of a loved one, an illness or accident.
- An event the team is having is subsidized by the quarterly maintenance.
- Donation to a charity
- Materials for the team
- Outside of the above the leadership team should review with IBO if funds can be used for another purpose
There have been members who don’t eat breakfast. Reasons given:
Not the time the member chooses to eat.
This is a choice the member has made and we (IBO) do respect their decision. As the diner would not want a group of people who come and spend 1.5 hours in their establishment without compensation an exception cannot make for any individual.
If anybody feels the leadership is not working in the best interest of the team; that person should address their concerns to IBO corporate. As with any situation IBO corporate will need to review the situation and help the team come to the best solution that will be in the best interest of the team and the members on the team.
NOTE: The leadership team is to act in the best interest of the team. The leadership needs to do their best to be impartial to a situation and focus on what is best for the team as a whole. Sometimes this will leave members upset with a decision. It is best if everyone take a deep breath and let the situation sit before reacting.
When dealing with a situation should hear all parties concerns. Review these concerns with the other members of the leadership. Take input on what is the best course of action.
If a situation is first brought to the membership chair the membership chair should bring it to the Team Captain. Again everything should be reviewed by the leadership and go the the process as explained with the Team Captain.
If a situation is first brought to the treasurer the treasurer should bring it to the Team Captain. Again everything should be reviewed by the leadership and go the the process as explained with the Team Captain.
This seat is held by a lawyer on the team. It is this lawyer that will help to ensure any prospective lawyer that is looking to join the team is going to fit with the current lawyers. The Legal Chair should speak to all the current lawyers about a prospective lawyer to get their input and report back to the leadership team. The Legal Chair can step in as an alternate when interviewing new members.
NOTE: Anyone can contact IBO Corporate to get a clarification on a situation.
Each member has a web page on the IBO team website. Each new member must supply their business information promptly. It is important that all members keep their webpage up to date.
IBO welcomes suggestions. In fact, members are encouraged to voice their opinions. This gives each member opportunity to help ensure IBO can be the best of the best.
Referrals / Introductions
IBO was founded on the idea that members want to help each other succeed. By passing referrals and introductions everyone can grow. No one should expect to receive a reward or feel they should be paid or receive referral fees for passing referrals or introductions that turn into business.
There are companies that use incentives like referral programs when people pass referrals that get business. If any company wants to offer incentives for referrals that is their choice. There is no IBO rule that prohibits giving incentives.
It is IBO corporate policy to not accept any referral fees, gifts or other rewards from members for any referrals or introductions that are given. IBO employees are prohibited from receiving anything monetary for giving out referrals that lead to business. IBO does not give discounts or referral fees as we feel it goes against our core beliefs. IBO hopes members would want to refer to IBO to enhance the organization which will in return help everyone.
Asking for anything monetary goes against IBO’s idea of freely receiving referrals without the feeling of having to pay for them. Everyone should be focused on passing referrals with the idea that others will pass referrals to them.
One Business Classification
It states in the IBO By-Laws that a person shall limit their business to one classification. The below guidelines are for further clarification of the IBO By-Laws.
NOTE: IBO members are only limited to promoting the industry designated in regards to IBO. What a member does outside of IBO to promote their business is up to them.
There are situations and industries where there needs to be further clarification as to what does One Business Classification entail. The below guidelines are designed to make it as fair as possible for all parties concerned. Everyone needs to focus on the best interest of the team. If anyone has an issue with the guidelines and needs further clarification they should contact IBO Corporate.
Legal: Lawyers may practice many areas of the law. The way this is handled in regards to being an IBO member is as follows. It is understood for IBO teams that each lawyer would declare an area of law that the member focuses on. From the beginning it has been OK if a lawyer holds a seat and declares two areas of law. This falls to a team decision on what works best for the team. The team can decide as a whole that lawyers can only hold one area. If the team wants to they can also say it is OK to hold up to two areas of law. NOTE: The lawyer must practice in both areas of the law. They are not allowed to pass the business to another lawyer in the firm the lawyer is representing or to another lawyer outside the firm.
Accounting: Some accounting firms and accountants also do bookkeeping. This can be broken up to two seats if the accountant on the team is OK with bringing in a bookkeeper. NOTE: The accountant must be the one supplying the services. The accountant can not sub these services out to another company. NOTE: Accountants should not be overlapping into other industries such as financial planning, payroll, life insurance, mortgages etc.
Banking: The main stay of banking is personal, commercial, commercial lending, lines of credit. This is an industry that is now expanding their reach by supplying services that overlap with many industries. Any bank that comes in should stay with traditional banking. Areas that should be left to other industries include but are not limited to: insurance, finance, payroll, mortgages (Unless that is the industry the person is filling a seat for), life insurance.
Financial Planning / Insurance: There are many components to this area and many overlaps. This tends to lead to gray areas. The below guidelines are designed to make it as fair as possible for all parties concerned. Everyone needs to focus on the best interest of the team.
- Financial Planning
- Life Insurance
- Property & Casualty
- Health Insurance
- Supplemental Insurance
- Disability Insurance
- Long Term Care
Financial Planning: The focus of a financial planner or Financial Advisor is about investments. With that said it is understood that life insurance is intertwined with helping clients. Members can hold both the financial and life insurance seat. If the seat is going to be split between two members it should be decided from the beginning. If one person is holding both the financial and life insurance seat it is up to the financial person if they are willing to allow the seat to be split with a life insurance person. It can not go to another member of the team.
Life Insurance: This seat can be combined with health insurance. This would be decided on a team level.
Health Insurance: This seat covers health insurance and can also cover medicare, medicaid, long term care, supplemental insurance.
Property & Casualty: This seat can be broken into two seats which cover commercial and personal lines of coverage in relationship to P&C insurance. Other insurances that could fall to this seat would be workers comp, disability, bonds. NOTE: There are brokers that do health, life, long term care. With that said this is not an area the P&C person should be going after.
Supplemental Insurance: This should be left to a person who focuses in this area or go to the health insurance person.
Printing / Promotional Products: Many times these two seats are held by the same person and they both relate to printing. It is up to the team to decide if it is broken up or not. NOTE: It should be discussed with the current member to make sure that person is OK with splitting up the seats. NOTE: If the seat is held by one person they must be doing the work in their company. Subbing the work out is not appropriate.
Payroll: Many payroll companies are expanding their areas of business. They are reaching into areas that need to be left for other industries. Some examples are: P&C insurance, workers comp, disability.
Computer: This is an industry which can have several areas of overlap. In the past computer companies did just about everything related to computers. It has been segmented and now people are becoming specialized. The following are seats that can be filled. How the team fills them should be planned out as members join with the OK of existing members.
- Computer Tech: Sets up and oversees computers and networks
- Web Marketing: Internet marketing of the client. This can include: SEO,
- Testimonials, social media, etc.
- Computer Hardware
- Computer Software
No IBO member can just transfer their membership to another individual. There are situations where members can offer the team a person to take their place if they are no longer staying with the team.
– The prospective member must be taking the seat for the same exact industry.
– The prospective member must work for the same company as the member that is leaving the IBO team.
– The prospective member must go through the on boarding process. This includes: coming to three meetings; filling out an application; being interviewed by the leadership team.
– The leadership team would need to all agree to accept the prospect as if they were doing so for any new member.
Industries with required credentials
If a specific industry has requirements to conduct business that person/company needs to have these requirements in place to be part of IBO. This includes but not limited to: Licenses, permits, insurance, continuing education, etc. Industries included but not limited to: Medical, Accounting, Financial, Real Estate, Mortgage, Legal, Insurance, Construction, Food Handlers, etc.
NOTE: IBO and its members are not the watchdog to ensure credentials are in place or up to date. It is the sole responsibility of the member who is taking the seat to accurately state what is needed and that all credentials are in place. This is an honor system policy to promote qualified members.
Transferring to a different IBO Team
If an IBO member would like to transfer to another IBO team the member must go through IBO corporate. The member should contact IBO corporate explaining why they would like to make the transfer. It is up to IBO corporate to give the ok for the transfer. Once IBO corporate gives the go ahead the member can then ask the team they are looking to move to for an interview. If the team accepts the member the member can move. There is a fee of $75 for transferring to a new team.
Change business focus on a team
No member can just change their business focus on an IBO team. If a member would like to change their business focus on a team they must go through the leadership. First and foremost, the leadership team is responsible for what is best for everyone on the team i.e. what will make the team stronger and better.
An existing member does not have the first right of refusal for an open industry when a member leaves; or to pick a new business focus they feel suits them. All vacant industries will be filled the same way an industry is filled when a new member is joining. Any existing member can request to interview for the open seat. All individuals will go through the interview process and the leadership will decide the best candidate for the vacancy. The leadership also has the authority to decide that the current candidates are not qualified and the team needs to continue to look for an appropriate candidate.
By giving the first right of refusal to a current member serves the member and not necessarily the team. Automatically giving the seat to a current member who requests it removes both the leadership team and the membership from the selection process. Some members in the group may agree with the move and others may not. This is why the leadership has the authority to choose the person for the category.
NOTE: This highlights another reason why creating solid relationships within the team are so important. There is a good chance the membership will not propose another person for a category if the current member looking to fill the vacant seat has attended meetings, has an outstanding referral record and established solid relationships with other members.